Returns & Exchanges

At Sky Gazer, we want you to love your home sanctuary; if you are not completely satisfied, we offer a 30-day return policy for most items in their original condition. We strive to make the return process as seamless as the rest of your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.